FAQ | Olcademy

Instructor

Who decides the price for a particular course, Olcademy or the trainer?

The trainer is free to price the course as per his/her discretion.

(The trainees have the authority to state the price as per her/his discretion which will further be reviewed by Olcademy.) { WE ARE HAPPY TO HELP YOU IN MARKET ANALYSIS & GETTING BEST PRICE FOR YOUR RESPECTIVE COURSE}

As a trainer, what would be my share of the revenues from my course?

For each purchase of the course 3-5% will be retained by Olcademy and remaining will be given .For further details you can check the pricing policy give on the website.

Does Olcademy help in marketing the courses of trainers?

Yes, Olcademy does help the trainees in marketing their courses and in such a situation Olcademy will retain 5-7% of the course fees paid by each student during registration as part of companies marketing support.For further details you can refer the pricing policy given on the website..

How much does it cost to create a course?

There is no charges for signing up as a trainee and creating a course at Olcademy, there is only small share of revenue which goes to the company when a student signs up the courses.

How does Olcademy promote my course?

Olcademy promotes the courses in two ways i. e Internal marketing where the courses are recommended in the banners of the website and in external marketing we promoted it though socia media sites like LinkedIn, Facebook, Instagram ,Twitter,etc.

MARK THEIR COURSE AS RECOMMENDED COURSES, ADVERTISE WITH BANNERS ON WEBSITE, GOOGLE ADSENSE ETC

What are the requirements to keep in mind while designing courses?

Any skill required for that particular course

What are the modes of transfer of revenue share to the trainer? Is it through paypal, NEFT or something else?

We accept revenue transfer to any online wallet according or bank account according to your convenience ,that needs to be mentioned priorily or can chosen from given service modes.

Technical Queries

What are the software requirements for teaching or learning on Olcademy?

All you need is a stable internet connection and an account on a web conference portal. (Since Olcademy is an e-learning platform, the very basic need for either being a teacher or learner is, having a stable internet connection. Apart from this, an account on a web conference portal will also be required.)

How do I join a class from a mobile device?

If the videoconferencing platform used for your course has a mobile version too, then you can join through mobile. It is platform dependent. (The video conferencing platform used for courses are platform dependant in nature. Hence, if the video conferencing platform used for the course you want to take up supports mobile version too, then you can definitely join the classes through a mobile phone.)

What are the system requirements to attend a session?

All you need is an internet connection for your PC or Mac. ( Olcademy is an e-learning platform. Hence, the system requirements necessary for you to attend sessions is a stable internet connection for your PC or MAC. )(browser support)

What can I do if there are technical issues during the sessions?

You can contact our technical issues helpline ______ ( If there arises any technical issues during an on-going session, you can always contact our technical support team's helpline __________ . )

How can I reset my account password?

At the top of any page, select the dropdown menu icon next to your username. Select Account. On the account page, select Reset Password. Enter the new password in the field and submit The system sends a confirmation message to the email address in the Email Address field. ( Follow the following steps for password reset. You'll find a drop-down menu icon next to your username at the top of any page. Click on it. Select the ?Account? option. You'll find the ? Reset Password ? option. Click on it. Punch in the new password in the given field. Click on the ?Submit? button. A password reset confirmation mail will be sent to the email address you have registered with. )

What to do if I have problem accessing my account?

You can raise the issue in our chatbox and also call our helpline number _______. You can also email to ______ ( Problem in accessing account has to be brought in light to the technical support team. In that case, you can state your issue in our chatbot and can also reach us via our helpline number _____. You can also email us about your issue at ________. )

I am unable to access the course despite payment being successful. What can I do?

You can raise the issue in our chatbox and also call our helpline number _______. You can also email to ______ ( There might be some technical failure due to which issues like this might arise. You can explain the issue in light of what is to be done by the technical support team in our chatbot and also can always reach us via our helpline _________. You can also send across a mail listing your troubles to us at ______.)

Frequently Asked Questions

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